IREM<sup>®</sup> Boston

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Fair Housing and Beyond Training -

Date & Time

June 18, 2013
8:30am to 1:00pm
Register

Location

The Simon Companies Training Site
639 Granite Street, lower level
Braintree, MA 02184
Phone: 781-848-2500

 

BRAINTREE OFFICE:

FROM BOSTON/POINTS NORTH:

Southeast Expressway to Route 128 North. Exit at first exit #6 (Route 37). Bear right at the end of ramp. Go straight on Granite Street

FROM WORCESTER/POINTS WEST:

Mass Turnpike (Route 90) East to Exit #14, 95/128 NH-Maine, South Shore, then follow the signs for 95/128 South, South Shore, Cape Cod. 95/128 South turns into 93 North 1 North, Braintree, Boston. Take Exit #6 (Route 37, W. Quincy/Braintree). Bear right at fork in ramp to Holbrook/Braintree.  Continued Straight on Granite Street

FROM PROVIDENCE/POINTS SOUTH:

Route 95 North to Route 128 South/93 North to Exit #6  (Route 37). Bear right at fork in ramp. Go straight on Granite Street, Building on the right

 

 

This groundbreaking 4.5-hour seminar sets a new standard in fair housing training by:

  • Using DVD-delivered scenarios to demonstrate how real-life situations require critical thinking and prudent decision making
  • Vividly showing the serious consequences of incorrect responses and providing coaching on how to avoid costly mistakes
  • Delivering relevant knowledge of fair housing essentials – practical explanations of how federal, state, and local protected classes and barred discriminatory acts impact property operations

What you will learn:

  • The Protected Classes and Discrimination: Self assessment, the need for fair housing education with all staff, federal protected classes, state/municipal/local fair housing protections, discrimination by differential treatment and disparate impact, a closer look at discrimination and the fair housing protections
  • Focus on Disability: Discrimination and the disability protection, demonstrating sensitivity and awareness, reasonable accommodations and modifications
  • Fair Housing and Property Operations: Communication protocols, handling resident complaints, documentation and statute of limitations, resident selection guidelines, occupancy standards, fair credit reporting, and advertising guidelines

SEMINAR LEARNING OBJECTIVES
Fair Housing and Beyond (FHS201)
Lesson 1: The Protected Classes and Discrimination
• Identify the need for fair housing education of staff, the property owner, and the vendors
contracted to the property
• Describe the federal protected classes
• Identify the protections that may exceed the federal protections from state or local
government
• Assess how fair housing rights extend to all residents and guests of the lease signatories
• Recognize the difference in discrimination between treatment and impact.
• Identify excuses and justifications for discriminatory practices in order to remove them.
Lesson 2: Focus on Disability
• Describe the statutes that govern protections from discrimination against disability at the
federal level
• Identify the importance of demonstrating sensitivity to disability
• Identify the range of “reasonability” in the definition of “reasonable” accommodations and
modifications
• Discuss issues of the disability protection that extend to other physical and mental health
challenges that impact the property
• Identify further resources
Lesson 3: Fair Housing and Property Operations
• Analyze communications protocols and the role they play in avoiding fair housing
• Determine issues in handling resident complaints
• Identify documentation as the best defense against fair housing complaints, and set those
guidelines in light of the statute of limitations requirements
• Identify the impact of fair housing laws on resident selection
• Identify fair housing advertising guidelines

IREM® Boston
50 Redfield Street, Suite 109
Boston, MA 02122
617.436.7565 (phone)
617.436.6966 (fax)

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